Custom links

In Settings → Custom Link Settings add a title, URL, who can see it, and Active or Inactive. Active links appear in the web menu and on the app Profile screen with Company URL.

Last updated 27 October 2026
On this page

Who is this lesson for?

  • Company admin: adds the shortcuts the team opens from the menu.
  • Employees and clients: do not open this page. They see an active link in the web menu and on the app Profile screen if their role is allowed.

Before you start

  • You need permission to manage Custom Link Settings.
  • Have the full URL ready (including https://).

From the menu: Settings → Custom Link Settings.

Custom Link Settings: table with title, URL, roles, status, edit and delete

The table

Each row is one link.

ColumnWhat it is
Link Title The name in the menu, for example Company website.
URL Where it opens. It opens in a new tab.
Can Be Viewed By The roles that see it. Admin always sees an active link.
Status Active shows in the menu. Inactive is hidden.
Action Edit or Delete.

Delete asks: Are you sure? then You will not be able to recover the deleted record! Confirm with Yes, delete it!

Press Add New Custom Link.

Add New Custom Link: title Company website, URL, Employee and Client, Active

FieldWhat you enter
Link Title Required. Example: Company website.
URL Required. Example: https://www.example.com
Can Be Viewed By Required. One or more roles. Admin is not in this list — they still see every active link.
Status Active or Inactive.

Then Save. Or Cancel.

The menu

An active link sits in the web sidebar, above Settings. It opens in a new tab.

Web sidebar: Company website link above Settings

The app

On the app open Profile. The active link appears in the same list as Company URL, with the title you saved. Tap it to open in the browser.

App Profile: Company URL row in the account list

What happens after you save?

  • Active + the person’s role is allowed → they see it on the web and on Profile in the app.
  • Inactive → hidden until you set Active.
  • Admin sees every active link.

Common questions

Why is Admin missing from Can Be Viewed By?
Admin always sees active links. Pick the other roles that should see them.

The link is missing from the menu or from Profile?
Check Status is Active, and the role is in Can Be Viewed By.

Next: Module Settings.